Digital Skills Workshop Helps Residents Access Online Services

Bridging the Digital Divide

In an increasingly digital world, being unable to use a computer or smartphone means missing out on vital services — from booking GP appointments to applying for benefits, job searching, and staying in touch with family abroad.

Our latest Digital Skills Workshop series welcomed 18 participants over four weekly sessions at our Swindon centre.

What Participants Learned

• How to set up and use an email address
• Safe browsing and avoiding online scams
• Registering with NHS services online
• Accessing Universal Credit and benefits portals
• Using video calling apps to stay connected
• Basic word processing and document creation

The Results

By the end of the course:

• 16 out of 18 participants registered online with a GP
• 12 participants independently completed an online application form
• All participants reported feeling more confident using technology

Next Course

Our next Digital Skills course starts soon. Contact us to reserve a place.